Shipping and return policies for Susan James
- Shipping Info
Orders are usually shipped within 2 business days. Shipping charges and transit times vary depending on location and size of order. Large orders may ship in multiple packages. You will have an opportunity to review shipping options and charges before confirming your order. Pre-orders and backorders will ship as soon as they become available.
- Return Policy
We do not accept returns for a refund. However, we will gladly accept exchanges within 30 days of purchase. CDs may only be exchanged if factory sealed, unless defective. Apparel items can be exchanged if in re-sellable, unwashed condition. Please consult the size chart, items run at lease one size smaller than other brands. The customer will be responsible for all additional shipping charges.